HOM Guard Plus: 3 Year In-Home Furniture Protection Plan
The HOM Guard Plus program combines the finest furniture care products available and HOM's exclusive in-home service plan for a full three years from date of delivery. In addition to extending the manufacturer's warranty, your furniture is protected from accidental damage, like the water glass that left a ring...whoops.
How it Works
For fabric, leather, or vinyl upholstery, an initial protectant is applied to your new furniture by HOM's warehouse staff prior to delivery of furniture.
If your furniture becomes stained or damaged, as covered by HOM Guard Plus, or if it is subject to construction failure or manufacturer's defect during the 3-year warranty period, HOM will either advise, service or restore the covered item. If HOM is unable to restore product to its prior condition, and found to have a manufactures defect (as defined by the manufacturer) HOM will replace the covered item at no charge to you. HOM Furniture uses highly skilled technicians to service our HOM Guard Plus customers. Just call (763) 767-3675 or 1-800-341-1322.
Who?
HOM Furniture uses highly skilled technicians to service our HOMGuardPlus customers. Just call (763) 767-3675 or 1-800-341-1322.
About Crypton Fabric Protector®
Crypton Fabric Protector® is a water based spray that's applied to your upholstery by HOM's warehouse staff at our distribution center or at a pick-up location. Once this has been done there is no need to reapply. Crypton Fabric Protector® fully penetrates and shields each fiber with a wicking action to give complete protection from permanent staining. See specific details on the Crypton Fabric Protector® product label.
Your Furniture Care Kit
When you purchase HOM Guard Plus you'll also receive a furniture care kit.
The Leather Kit includes Leather cleaner and Leather Conditioner.
The Fabric Kit includes Fabric Shampoo and Oil & Grease Spot Cleaner.
The Wood Kit contains Wood Polish and Dusting solution.
The "You Can't Lose" Policy
We are so confident that our HOM Guard Plus program is right for you that, if you do not require service within the 3-year life of the program, we will send you a complete refund by way of a HOM gift card for the full purchase price you paid for the "Plus" portion of HOM Guard Plus (does not include the price of fabric or leather protection). YOU CAN'T LOSE.
Service is as Easy as 1-2-3!
If a spill occurs, first blot and absorb with a clean cloth or sponge. Next, clean the affected area with the cleaner provided in your HOM Guard Care Kit.
Call HOM Furniture Customer Care (763-767-3675 or 1-800-341-1322) within 72 hours of the occurrence (stains, rips, tears, etc.)
One of our Service Specialists will help you set up an appointment.