The Complete Guide to Custom Order Furniture at HOM

When you custom order furniture at HOM, you can personalize everything from fabric and leather to configuration, cushion comfort, wood finishes, and design details. Instead of settling for a standard showroom piece, custom order furniture lets you create something that fits your style, your space, and the way you actually live.
Whether you're designing a family-friendly sectional, a statement leather sofa, or a dining set with a specific finish, HOM offers thousands of customization options to help you get furniture made exactly the way you want it.
What can you customize when ordering furniture at HOM?
Custom order furniture gives you more flexibility than buying a floor model. Depending on the piece and manufacturer, you can personalize both the look and feel of your furniture to match your home and lifestyle.
At HOM Furniture, many upholstered and wood furniture collections include customizable options such as:
- Fabrics and leathers
- Cushion firmness and support
- Arm and back styles
- Sofa or sectional configurations
- Leg and base styles
- Wood species and finishes
- Hardware and trim details
This flexibility makes it easier to design furniture that works for your room dimensions, desire aesthetic, and everyday needs.
If you're starting with upholstered seating, explore living room furniture, including sofas, sectionals and more for inspiration and customizable styles.
What custom fabric options are available for furniture?
One of the biggest advantages of custom order furniture is the ability to choose from thousands of upholstery materials. HOM offers a wide selection of fabrics designed for everything from everyday durability to elevated designer looks.
Popular furniture fabric choices include:
- Performance fabrics for homes with kids or pets
- Soft woven textures for cozy, casual spaces
- Velvet and chenille fabrics for a more elevated look
- Neutral solids that work with changing décor
- Bold patterns and accent fabrics for statement pieces
Choosing the right upholstery fabric often comes down to how you use your furniture. If your sofa sees heavy daily use, durability and stain resistance may matter most. If you're designing a formal sitting room, texture and visual impact may take priority.
What leather options are available?
HOM also offers a variety of leather choices ranging from sleek contemporary finishes to rich, vintage-inspired looks.
Leather options may include:
- Full-grain and top-grain leathers
- Smooth modern finishes
- Distressed or vintage-inspired looks
- Multiple color and texture variations
For additional peace of mind, the HOM Guard Protection Program is available for all leather furniture. It covers rips, tears, burns, cracking, peeling, ballpoint pen marks, staining from food and drinks.

If you're considering leather furniture, HOM’s leather furniture buying guide can also help you compare leather types, maintenance needs, and long-term durability before making a final decision.
What sectional, sofa and seating configurations can be changed?
Many custom upholstered furniture pieces can be tailored beyond just fabric selection. Depending on the collection, you may be able to adjust the size, comfort level, and overall silhouette of your furniture.
Common upholstery customization options include:
- Arm style: Choose from rolled, track, flared, or modern slim arms to match your aesthetic.
- Cushion core: Select softer, firmer, or more supportive seating comfort.
- Base style: Pick exposed legs, skirted bases, or fully upholstered designs.
- Leg style and finish: Customize the shape and finish of wood or metal legs.
- Back style: Decide between attached backs, loose cushions, tufting, or pillow backs.
- Sectional configuration: Build layouts that fit your room with chaise additions, corner pieces, or modular seating.
These details can dramatically change both the appearance and functionality of a sofa or sectional. For example, deeper seating may work best for movie nights and lounging, while a more upright depth can feel better for formal entertaining or smaller spaces.
What custom options exist for wood furniture?
Custom ordering isn't limited to upholstery. Many dining, bedroom, and occasional furniture collections also offer wood customization options.
At HOM, special order wood furniture may include choices such as:
- Wood species and grain patterns
- Finish colors from light natural tones to dark stains
- Table sizes and extension options
- Chair styles and upholstery pairings
- Hardware finishes
These options make it substantially easier to coordinate new furniture with existing pieces in your home. For instance, wood finish, leg style, and scale can shift the entire mood of your dining set from casual to formal, rustic to contemporary. Custom ordering puts those decisions in your hands.
If you're shopping for dining room, bedroom, or other heirloom-style furniture, browse HOM’s fine furniture collection to see specific furniture and accents, as well as customizable design options.
How does the special order process work?
Custom ordering furniture may sound complicated, but the process is usually straightforward when you work with a design consultant.
How to custom order furniture at HOM:
- Choose your furniture style: Start by selecting the sofa, sectional, chair, bed, or dining collection you love.
- Select fabrics, leathers, or finishes: Review available material samples and finish options in-store.
- Customize the configuration and details: Finalize sizing, arm styles, cushion comfort, wood finish, or layout selections.
- Review pricing and estimated timelines: Your consultant will confirm pricing, manufacturer details, and estimated delivery timing.
- Place your special order: Once approved, the furniture is built specifically to your selections.
- Schedule delivery or pickup: After production is complete, HOM coordinates or pick-up window or delivery to your home.
This process helps ensure you get furniture tailored specifically to your needs — a great option alongside our in-stock pieces when you have a particular vision in mind.
How long does a custom furniture order take?
Custom furniture orders typically take longer than buying in-stock furniture because each piece is made to your specifications.
Lead times can vary depending on:
- Manufacturer production schedules
- Fabric or leather availability
- Complexity of the customization
- Shipping and delivery timelines
- Seasonal demand
In many cases, special order furniture may take several weeks to a few months to complete. While custom furniture requires more patience, it is well worth the wait because you get exactly the style, comfort, and functionality you want.
What should you bring or know before you come in?
Preparing ahead of time can make the custom order process smoother and help you make confident decisions faster.
Before visiting a HOM showroom, try to bring:
- Room measurements and dimensions
- Photos of your space
- Paint colors or flooring samples
- Inspiration images or saved styles
- Measurements of existing furniture
- Fabric or color preferences
- Lifestyle considerations like pets, kids, or entertaining needs
Questions to ask yourself before customizing furniture:
- Do you prefer soft or firm seating?
- Will the furniture get heavy everyday use?
- Are stain resistance and durability important?
- Do you want a timeless neutral look or a bold statement piece?
- Does the furniture need to coordinate with existing décor?
- How much seating space do you need?
Having these answers ready can help narrow down furniture fabric choices, configurations, and finish selections more efficiently.
Why do people choose custom ordered furniture?
Custom furniture allows you to create something that feels more personal and functional than an off-the-floor option.
Many shoppers choose special order furniture because they want:
- Better coordination with their home’s style
- Specific dimensions or configurations
- More durable performance materials
- Personalized comfort preferences
- Unique fabrics or finishes
- Long-term satisfaction with a major furniture purchase
Instead of compromising on color, scale, or comfort, custom ordering gives you more control over the final result.
Whether you're designing a sectional for a busy family room or selecting a custom dining set for entertaining, HOM offers extensive custom upholstery options, wood finishes, and special order furniture solutions to help bring your vision to life.
Visit one of HOM’s store locations to explore materials in person, compare furniture fabric choices, and work with a design consultant who can guide you through the custom order process.